Privacy policy
Octavian Carp trading as CARPet Cleaning, based in Coventry, handles personal information you provide when requesting a quote.
What we collect
When you contact us, we may collect your name, phone number, email address, postcode, cleaning requirements, preferred day and any photos you send.
Why we use it
We use your details to respond to your enquiry, provide a quote and arrange a cleaning appointment. Our lawful basis is taking steps at your request before providing a service. Marketing messages are sent only if you separately opt in.
Sharing and retention
Your information is kept with our website and communication providers only for handling your enquiry and business records. We do not sell your information. We keep it only as long as necessary for those purposes and legal obligations.
Your rights
You can ask to access, correct or erase your information, or object to its use. Email octaviancarp83@gmail.com. You can also complain to the UK Information Commissioner’s Office.